Savings Opening Survey

We are always looking for ways to improve the products and service we provide, and of course we like to hear when things have gone well. We’d be grateful if you could spare a minute or two to complete our survey. We really value your feedback!

2. Did you find it easy to make contact with us?

3. If you contacted us with any questions or to obtain further information, did we answer all your questions to your satisfaction and in a reasonable time frame?

4. Did you find it easy to open your savings account with us?

5. Was the time taken to open your savings account within your expectations?

6. Was any part of the process or information we gave you, over complicated or difficult to understand?

7. Did our service meet all of your requirements, for example if you required additional support, was this provided to you?

8. Would you be happy to recommend Teachers Building Society to your friends, colleagues or family?