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General Information

(1) Statement Folders

The statement folder is issued for the safe keeping of the various papers you will receive in respect of your account. The folder, together with the latest statement of account inserted, replaces the passbook.

(2) Statement of Account

A complete statement of account will be forwarded from Head Office on an annual basis. 

The statement will show all the transactions that have taken place within the account since the issue of the last statement. The statement will also show interest earned during this period. Please keep the document safely as this may be useful if you are required to complete an Income Tax Return.

(3) Account Number

The Account Number should be quoted on all communications.

(4) Official Receipts/Paying-in Slips

These are issued when payments are made by cheque. Official receipts should be retained in the statement folder until verified against your statement.

(5) Withdrawals and Closing Transactions

Please refer to the terms and conditions applicable to your account for details regarding withdrawals and closure​s.

(6) Fixed Rate Bonds

The terms and conditions for each bond issue are referred to in literature supplied with the application form.

(7) Change of Name and/or Address

The Society must be notified in writing of any change to your name or address. We will require evidence of a change of name (i.e. marriage certificate) and in certain circumstances may require proof of your new address.

(8) Charges

Additional services are available by prior arrangement at the following scale of charges:

Withdrawals by Telegraphic Transfer £25
Unpaid Direct Debits and Cheques £7
Stopped Cheques £7

Further information can be obtained from the Society.

DO NOT ALLOW YOUR STATEMENT OF ACCOUNT OR ANY WITHDRAWAL FORM TO FALL INTO THE HANDS OF ANY UNAUTHORISED PERSONS.