Our new, improved My Accounts portal is now live, enabling you to check your account, message us securely and request a transaction 24 hours a day, 7 days a week.
If you were registered on our previous portal, here's what you need to do:
1. Click 'log in' below to access the new portal
2. Enter your existing username (user ID), password and memorable word
3. You will see a message 'Your security details have expired'
4. Choose a new password and memorable word
5. You're set up and ready to go!
If you have forgotten your password, please use the 'Forgot Password?' link on the new portal login page to reset it. If you have any questions or experience any difficulties with the new system, please call us on 0800 783 2367 and we'll be happy to help you.
If you would like to register for My Accounts, please click 'Register' below and follow the on screen instructions. Before registering for this service, please read the Online Terms & Conditions.